help - can't access administrative control panel after installing plug-in! how to uninstall most easily? WP Security Scan Troubleshooting Forum

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help - can't access administrative control panel after installing plug-in! how to uninstall most easily?
September 23, 2010
1:13 am
ekrock
Guest

Tonight, I backed up both my Wordpress installation and my database.

Then, I removed wp-admin/install.php. All seemed fine.

Then, I installed the Wordpress File Monitor plug-in. It completed installation successfully and reported no problems. I activated it.

Then, I installed WP Security Scan through the web-based install. It didn't seem to run through to completion. The page just wound up being blank.

After that, I found that I'm no longer able to access my administrative control panel at http://domain name]/[install directory]/wp-admin/index.php. This seems to be the same problem experienced by the user who posted "Uninstall Plugin." I tried twice to reply to that thread, but it didn't seem to work.

Fortunately, my blog itself still seems to be working, but I have no way to access the administrator dashboard or any administrator pages right now, which is obviously a fatal problem. What's the easiest way for me to uninstall this plug-in and get back to the state I was in before I installed it? (Sorry, i'm a Wordpress newbie.) In order, easiest and most preferable first, which of the following would work?

1) Can I just delete some plug-in files from the Wordpress directory via my FTP program and thereby eliminate its presence? Oddly, I don't see any entry for either "Wordpress File Monitor" or "WP Security Scan" in [wordpress install directory]/wp-content/plugins.

2) Can I just rename my Wordpress install directory and then restore my previous Wordpress install directory from backup? (Not sure what state that would leave my database in?)

3) Or do I have to do a complete restoration of both my database and my Wordpress install directory?

Help please--thanks!

By the way, I'm a very happy user of All-in-One SEO pack.

September 23, 2010
1:35 am
ekrock
Guest

It's possible that this is the same problem noted here:
http://semperfiwebdesign.com/f…..dmin-help/

With solutions noted here:
http://wordpress.org/support/t…..ss-anymore
http://beconfused.com/2007/how…..wordpress/

I will investigate this with my DBA tomorrow and see if that solution fixes the problem. I'm really glad this problem didn't take down the whole site, which could have caused a loss of PageRank.

September 24, 2010
2:20 am
ekrock
Guest

We ultimately chose to wipe the database and web site and restore from backup. Fortunately, I'd backed up both before starting the plug-in installation process. I advise people not to use or install this particular plug-in until the source of these problems is better understood and documented and/or the plug-in is updated to prevent them.

Separately, I'm still a huge fan of the All-in-One SEO Pack and thank Semper Fi for creating it!

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